at Vermillion Incorporated in WICHITA, Kansas, United States
Job Description
About the role
The Program Management Assistant works on the sales team, providing support to the Inside Sales Manager, as well as internal and external stakeholders – colleagues and customers will rely on you to relay information – clearly, and in a timely manner – regarding orders and maintenance requests.
Position Purpose and Objective
The program management assistant functions in an administrative capacity on the sales team, providing support for the Inside Sales Manager, the Program Manager, and the customers they serve.
Essential Job Duties and Responsibilities
- ▪ Initiate quoting process and submit to program manager for final pricing confirmation
- ▪ Create proposals for customer by combining required information from RFQ package and pricing sheets and communicating to appropriate parties.
- ▪ Maintain RFQ Log by assigning quote numbers when RFQs are received and distributing to appropriate departments both internally and externally
- ▪ Resolve customer issues in a timely manner
- ▪ Enter and maintain customer purchase orders in SyteLine
- ▪ Monitor assigned customer schedules, changes, etc. using internet portals as well as any other necessary means of communication
- ▪ Ensure assigned customer updates are made to the Production Schedule and communicated to the affected parties
- ▪ Maintain copies of invoices in Customer Service Department
- ▪ Assist in any collection efforts by accounting department
- ▪ Provide ad hoc reporting for Management
- ▪ Conduct general administrative duties, including filing, copying, and data entry
- ▪ Act as a backup admin for front desk when absent
- ▪ Perform other duties as assigned
