at Butler Community College in El Dorado, Kansas, United States
Job Description
The Administrative Support Specialist will be responsible for providing:
1) administrative and technological support for the Butler of Winfield Program and 2) virtual administrative support for the Department of Allied Health. This position will report to the Dean and/or the Associate Dean of Health, Education and Public Services, and will provide administrative and technological support to faculty and students of the Butler of Winfield Nursing Program. This position will also assist the IS-System Specialist with routine installation, setup, maintenance, troubleshooting, and upgrades to computer software and all multimedia equipment within the classrooms, labs, and simulation settings at all of the Butler of Winfield sites.
The Administrative Support Specialist will also provide administrative assistance to faculty of the Department of Allied Health and work collaboratively with HEP administrative assistants to support the needs of the division. A capacity for independent judgment, clear communication, and a thorough knowledge of general college and regulatory operations is necessary.
A. Must possess strong oral and written communication skills with individuals and groups of students, faculty, staff, and outside vendors; including telephone etiquette.
B. Must possess excellent customer service skills to serve customers in a positive and professional manner
C. Must have ability to recognize and to re-evaluate priorities independently and the ability to self-motivate.
D. Must have the ability to work effectively in teams.
E. Must have the ability to solve problems and demonstrate effective decision-making skills.
F. Must have ability to maintain confidentiality and exhibit maturity and good judgment.
G. Must be willing to meet the challenges of a busy office and demanding staff and students.
H. Must have skill in identifying and resolving problems with computer hardware, software or multimedia equipment.
A. Strong knowledge of PC software including Microsoft Office Suites.
B. Advanced computer skills or experience working with an ERP (Enterprise Resource Planning database software).
C. Relevant certification in computer science, information systems, or a related discipline.
D. Related experience in customer or technology support; 2 years minimum.
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