at ADT in Wichita, Kansas, United States
Job Description
Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
What You’ll Do:
We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth.
Key Responsibilities:
- Identify and engage prospects using innovative lead generation techniques to maximize outreach.
- Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors.
- Manage the work order process and ensure all documentation is completed following approved and standardized procedures.
- Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
- Enhance customer retention by proactively affirming customer satisfaction following the completion of services.
- You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
- This role involves providing solutions by visiting customers at their homes or businesses.
What You’ll Need:
- Sales Experience: While consumer sales experience is preferred, it is not a requirement.
- Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities.
- Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers.
- Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach.
- Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions.
- Time Management: Strong time management skills to effectively pursue and nurture leads independently.
- Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups.
- Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline.
- Transportation: A valid driver’s license, a clean driving record, and reliable transportation.
- Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation.
