Credential(s) Offered
Industry certification, Secondary school diploma, Employment, Measurable Skill Gain Leading to a Credential
Method of Delivery
Online, e-learning, or distance learning
When offered
Daytime Hours, Evening Hours, Weekends
Instructional Program (CIP)
Description
The IT Level 1 Help Desk is a course bundle comprised of CompTIA A+ and Customer Service Representative (CSR) Exam Prep to give students the necessary skills and certifications to be able to be able to achieve success at an entry level IT Help Desk job. This course prepares the student to take the CompTIA A+ and HDI Customer Service Representative certification exams. Included in the purchase of the course is a FREE 12 months access to a cloud based lab platform to assist students develop the practical information technology (IT) skills necessary to succeed in high demand IT jobs.
Details
Program Length (Weeks)
52
Hours
250
Entrance Requirements
High School Diploma or Equivalent
School
WIOA Approved Program
Yes
Training Location(s)
901 S. Haverhill Road, El Dorado, Kansas
Local WIB
4 - Workforce Investment Area IV
Name of Credential
CompTIA A+ 1101 and 1102, CompTIA A+ 220-1001 and 220-1002, HDI Customer Service Representative (HDI-CSR)
Type of financial aid offered or have access to
WIOA
Refund Policy
The student/user did not access any portion of the online course and the student/user requests a refund, in writing via email within three business days from the date of the course setup. There will be no refunds for any online courses once a course has been accessed in any manner. All shipped course materials are returned, unopened/unused at your own expense if you accept delivery of the package.
Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?
No
Is this proposed curriculum considered a nontraditional program of training services for women?
No
Is this proposed curriculum considered a nontraditional program of training services for men?
No
Cost Items
Testing/Exam Fees
$1,415.00 HDI Customer Service Representative (HDI-CSR) (Three Attempts) - $435 CompTIA A Plus 220-1001 and 220-1002 - $490 CompTIA A+ 1101 and 1102 - $490
In-State Tuition
$2,299.00
Total In-State Program Cost
$3,714.00
